Refund Policy

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Your success and satisfaction are our top priorities. We know starting a weight loss journey is a big commitment, and we want to make sure you feel confident every step of the way. Below, you’ll find clear and straightforward details about our billing and refund policies.

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Subscription Plans and Billing

• 3-Month Plan: This plan requires upfront payment and offers a $150 discount over the three-month period. The total amount is charged at the time of subscription.
• Monthly Plan: Subscribers are billed $299 monthly. If you have opted for automatic payments, fees will be deducted from your selected account in accordance with your chosen plan.

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Returns and Refunds

We want you to feel confident in your journey with Slendra. That’s why we offer a 90-day satisfaction guarantee—if you’re not happy within the first 90 days, let us know, and we’ll issue a full refund. You don’t need to return any medication that you have received.

After 90 days, prescription medication purchases are final due to regulatory guidelines, and refunds are not available for completed medical consultations or scheduled services. However, our team is always here to support you and ensure you get the most out of your program.

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Cancellation Policy

• Subscription Cancellation:  You can cancel or change your subscription plan anytime by reaching out to our Customer Support team. If your medication has already been shipped or a service has been provided, there may be a charge for what’s already been processed.

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Damaged or Delayed Products

• If your order is delayed or arrives damaged, don’t worry—we’re here to help. Just reach out to our Customer Support team, and we’ll work quickly to make things right.

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Contact Information

If you have any questions about billing, returns, or refunds, visit our Contact Us page to get in touch with our team.

By subscribing to Slendra's services, you acknowledge and agree to these billing and refund policies.